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Sign Up 1st / 2nd / 3rd / 4th Deposit - Match Bonus up to $400 • New customers only • Min deposit $10 • 70x wagering • Terms apply
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Frequently Asked Questions

Use our helpful frequently asked questions section to find the answers you need.

Do online casinos offer fair payouts?

The payouts at JackpotCity Casino are guaranteed to be fair. Since opening back in 1998, JackpotCity Casino has been licensed and regulated by the Malta Gaming Authority, whose strict rules and policies govern its operating procedures. The JackpotCity Online Casino brand is also a recipient of the eCOGRA Seal of Approval. This annual certification attests that its games have been rigorously audited for safety, fairness and transparency, including in financial matters.

Do online casinos offer real money payouts?

Yes, online casinos such as JackpotCity do offer real money payouts. If a player makes a successful bet and wants to cash out their winnings, they need simply enter the banking lobby of the casino software, select the option to withdraw and follow the procedure. JackpotCity offers over 500 casino games with winning opportunities to suit every kind of player, including table games, online slots and casual games.

Which online casino games pay out the most?

Progressive jackpot slots, such as Mega Moolah, with its 4-tier jackpot wheel, Treasure Nile, and Major Millions pay out the most. Then there’s Wheel of Wishes, with its Wow-Pot progressive jackpot that starts at €2 million. The second highest wins often come from table games with progressive jackpots such as blackjack. All these games are available to both desktop and mobile players at JackpotCity Casino.

Does JackpotCity offer safe and reliable payment solutions?

Yes, JackpotCity offers a wide range of safe and reliable payment methods, including major debit and credit cards such as Visa and MasterCard as well as reliable online web wallets like Neteller, Skrill and EcoPayz.

What is a source of wealth request?

Due to our AML compliance and alignment with current FATF recommendations and FIAU regulations we are at times required to establish a client’s “source of wealth” as part of our enhanced due diligence responsibilities.

“Source of wealth” is defined as “the origin of the subject’s total assets” and refers to any activity or situation that has generated the individual’s total wealth.  Should you be required to provide documentation, which would be used to verify your source of funds, the following documentation could be requested from you:

  • bank statements
  • Payslip
  • Recently filed business accounts
  • sale of an asset details in the completion statement
  • divorce settlement and court order specifying the written settlement agreement
  • inheritance money in the form of the Will statement

Please Note! We will have dedicated staff to facilitate the verification.  Please rest assured that all information shared with us will be treated as confidential and that all efforts will be made to assist clients wherever and whenever possible.

How real are online casino games?

The casino games at JackpotCity Online Casino are just as real as the games in land-based establishments. JackpotCity sources its online games from Microgaming, whose Gold Series sets the standard for authentic online table games. For ultimate realism, JackpotCity also offers players live dealer card and table games such as poker, roulette, blackjack and baccarat. Produced by Evolution Gaming, live casino games let players interact with live dealers and other players.

Does JackpotCity Online Casino offer bonuses?

Yes, players in Ireland can get a welcome bonus to the value of €1 600 when they sign up at JackpotCity Online Casino deposit for the first time. This once-off offer is comprised of four smaller match bonuses each to the value of €400. Players can also enjoy weekly and monthly deposit deals, on-going promotions and a loyalty programme that gives something back. Terms and conditions apply.

What is the best online casino in Ireland?

Registered users rate JackpotCity as the best online casino in Ireland. JackpotCity caters to all players with a range of 500+ top-quality casino games for chances to win real money in a safe and regulated environment. The casino is licensed by the MGA (Malta Gaming Authority) and has a clean bill of health in terms of safety and finance audits from eCOGRA (eCommerce and Online Gaming Regulation and Assurance).

What are JackpotCity’s best online casino games?

Games with the highest return-to-player percentages (RTP) such as Aces & Eights Video Poker, Cyberstud Progressive and Gold Factory are the best online casino games. Of course, taste is personal, so it’s ultimately the individual player’s choice. JackpotCity Online Casino has games for every player, with more than 500 slots, table games and casual games, as well as live dealer games that let players interact with dealers and other players.

How do I join JackpotCity Online Casino?

Simply register an account to join JackpotCity Online Casino. It’s just a case of clicking the ‘Sign Up’ button and following the straightforward command prompts. The player then receives a Username and Password. After logging into their JackpotCity account, the player goes to the banking lobby, chooses a deposit option, makes a deposit and then heads over to the games lobby to choose a game to play.

How does an online casino like JackpotCity operate?

JackpotCity operates by providing registered players with online casino games that offer chances to win real money in a safe, regulated gaming environment. To participate, players open accounts and deposit funds. The casino is obliged to verify players’ identities first. Legitimate online casinos like JackpotCity are compliant with strict international regulations set by the Malta Gaming Authority. The purpose is to ensure an environment conducive to fair, transparent and responsible gaming.

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