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Responsible Gaming

JackpotCity Online Casino is committed to being the very best online entertainment group in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience.

JackpotCity Online Casino fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

We have also implemented the following strict rules to ensure a responsible gaming environment:

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

If you share your computer with friends or family who are under the legal age to participate in our games and you would like to restrict their access to this site, please click here to register with this filtering company.

Player Self-Exclusion

If you are concerned about your gambling behavior, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.

If you are concerned about your gambling behavior, please consider one of the following options:

  • A minimum of 24 hours “Take a break” period
  • A minimum six (6) month self-exclusion period

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time.

Limits can be set for the following periods:

  • Daily
  • Weekly
  • Monthly

To change your deposit limits or to request exclusion, please contact our 24/7 Support Team.

If you are worried about your gaming behavior, please take our self-assessment test.

Gambling Therapy: www.gamblingtherapy.org

Responsible Gambling Council: www.responsiblegambling.org

GamCare (UK-based): 0-845-600-0133 or www.gamcare.org.uk

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